Data Protection

Ke99 Privacy Policy — Your Data, Our Responsibility

Ke99 places the highest importance on protecting your personal information. This Privacy Policy clearly outlines what data is collected, how it is used, and how it is kept secure.

Last Updated: January 2026
SSL Encryption Protected
Your data is never sold to third parties
Secure Data Servers
Your Rights Are Protected
24/7 Support
Your Protecting Your Privacy How Prepared We Are

Ke99's six core pillars of data protection that keep your information secure at all times

Advanced Encryption Technology

Ke99 uses 256-bit SSL encryption to keep all your data secure. Every transaction and login session is fully encrypted, protecting your information against any cyber threat.

Your Data is Never Sold

Ke99 never sells your personal information to advertisers or third parties. Your data is used solely to improve our services and meet legal obligations.

Secure Data Storage

Your data is stored on internationally certified secure servers. Regular backups and firewall protection keep the risk of data loss or theft virtually zero.

Minimal Data Collection Policy

Ke99 only collects information that is necessary. No unnecessary personal details are requested, and what is collected is never used beyond its stated purpose.

Your Rights, Guaranteed

Ke99 allows you to view, correct, and delete your own data. Your rights to data portability and processing restriction are also fully protected.

Cookie Controls Are in Your Hands

You have full control over which cookies are used on ke99's website and app. You can always choose to reject non-essential tracking cookies.


1
Introduction & Scope

Ke99 (ke99.im) is a trusted online betting and gaming platform in Bangladesh. We understand how valuable your personal information is. This Privacy Policy document explains how ke99 collects, processes, stores, and protects your data.

This policy applies to ke99's website, mobile application, and all related services. By creating an account or using ke99's services, you consent to this Privacy Policy.

In plain terms: We collect your data solely to provide our services — not to sell it. Protecting your privacy is as important to us as running our business.

You will be notified of any changes to this policy via your registered email or an in-app notification. It's a good habit to check this page regularly while using ke99.

2
What Information We Collect

Ke99 only collects information that is necessary. We never ask for irrelevant or excessive personal data. A detailed breakdown of the types of information collected is provided below.

Data Type Example Reason for Collection
Identity Information Name, Date of Birth, NID Number KYC Verification
Contact Information Email, Mobile Number Account Registration & Communication
Financial Information BKash / Nagad / Rocket Number Deposit & Withdrawal Process
Device Information IP Address, Browser, OS Security & Fraud Prevention
Activity Data Betting History, Login Time Service Improvement & Support

Ke99 does not collect any information beyond what is listed above. We will never ask for your social media password, bank PIN, or any other sensitive credentials.

Warning: If anyone claiming to be from ke99 asks for your password, OTP, or bank PIN — that is fraud. Report it immediately at support@ke99.im.

3
Purpose of Data Use

Ke99 uses the data it collects for specific purposes only. Each purpose is clearly outlined below so you know exactly how your information is being used.

  • Account Creation & Management: To ensure secure registration, login, and account protection.
  • KYC Verification: To meet legal obligations and prevent fraud.
  • Transaction Processing: To process deposits, withdrawals, and payment confirmations.
  • Customer Support: To resolve your queries and complaints quickly.
  • Security Monitoring: To detect and prevent suspicious activity.
  • Service Improvement: To analyze and improve your experience on the platform.
  • Legal Compliance: To provide required information to regulatory authorities.
  • Promotional Communications: Only with your consent, to inform you of special offers and updates.

Your Control: If you'd prefer not to receive promotional emails or SMS, you can unsubscribe at any time — either through your account settings or by contacting support.

4
Data Sharing & Disclosure Policy

Ke99 does not sell or rent your personal data to any third party. However, limited information may be shared in specific circumstances.

  • Payment Providers: Necessary information is shared with payment partners such as bKash, Nagad, and Rocket to process transactions.
  • Law Enforcement Agencies: Disclosure of information is legally required when mandated by a court order or government directive.
  • Technology Partners: Server hosting and security service providers operate under strict confidentiality agreements.
  • Fraud Prevention: Relevant information may be shared with industry-wide fraud prevention networks.

Outside of the cases listed above, ke99 does not disclose your information to any other party. Every third party operates under strict data protection agreements and is not permitted to use your data for their own purposes.

5
Cookies & Tracking Technologies

Ke99's website and app use various types of cookies and tracking technologies to help enhance your browsing experience.

  • Essential Cookies: Essential for maintaining login sessions and ensuring security — these cannot be disabled.
  • Functional Cookies: To remember your preferences (language, theme) — can be disabled.
  • Analytics Cookies: For understanding platform statistics — requires consent.
  • Marketing Cookies: For showing relevant advertisements — entirely optional.

Your Preferences: Set your cookie preferences using the consent banner when you first visit ke99. You can also manage cookies at any time through your browser settings.

Ke99 never uses harmful tracking cookies without your consent. Our cookie policy is fully transparent and user-friendly.

6
Data Storage & Security Measures

Ke99 uses internationally recognised security measures to protect your data. Our security infrastructure is continuously updated.

  • 256-bit SSL/TLS Encryption — across all data transfers.
  • Two-Layer Firewall — To prevent unauthorised access.
  • Regular Security Audits — To identify vulnerabilities.
  • Automatic Backup — To prevent data loss.
  • AI-Powered Fraud Detection — To detect suspicious activity.
  • 24/7 Security Monitoring — to counter real-time threats.

Your data is retained for as long as your account remains active and for any period required by law. Once an account is closed, data that is no longer needed is securely deleted.

Security Tips: Keep two-factor authentication (2FA) enabled on your ke99 account and only log in from trusted devices. If you receive an unrecognized login notification, change your password immediately.

7
Your Data Rights

As a ke99 member, you have full rights over your personal data. We make sure these rights are easy for you to exercise.

  • Right to Access Your Data: You have the right to know what information ke99 holds about you and to receive a copy of it.
  • Right to Rectification: You can request corrections to any inaccurate or outdated information.
  • Right to Erasure: You may request that your data be deleted under certain circumstances.
  • Right to Restrict Processing: You can request that your data not be processed for specific purposes.
  • Data Portability: You have the right to receive your data in a commonly used format.
  • Right to Object: You can object to certain types of data processing carried out by ke99.

To exercise any of these rights, email support@ke99.im or reach us via live chat. We will respond to your request within 30 business days.

8
Children's Privacy Protection

Ke99 is strictly an adults-only platform. No one under 18 is permitted to register, and no data is collected from minors.

  • Age is verified at the time of registration.
  • Proof of age is mandatory as part of the KYC process.
  • Any account identified as belonging to a minor will be closed immediately.
  • If any minor's data is collected by mistake, it is deleted immediately.

For Parents: If you suspect your child has created an account on ke99, please contact support@ke99.im immediately. We will take prompt action.

9
Policy Changes & Updates

Ke99 may update this privacy policy from time to time. Changes may be made due to service improvements, new legal requirements, or updates in technology.

  • For significant changes, a notification will be sent to your registered email.
  • For minor changes, only the update date on this page will be revised.
  • Continued use of ke99 after any changes takes effect will be considered acceptance of the updated policy.
  • If you have any concerns about changes to this policy, you can reach us at support@ke99.im.

Recommendation: Make it a habit to check this page regularly. The "Last Updated" date at the top of the page will tell you whether the policy has changed.

10
Contact & Complaints

For any questions, concerns, or complaints about our privacy policy, contact ke99's dedicated privacy team. We take every message seriously.

  • Email: support@ke99.im
  • Live Chat: Available 24/7 via the ke99 website or app
  • Help Center: ke99 Help Center Visit Page
  • FAQ: For answering general inquiries FAQ Page View

We typically respond within 24 hours. For complex matters, it may take up to 7 business days. Your privacy is our priority.

Quick Resolution: When reaching out by email, clearly include your account username and a description of the issue — this helps us assist you faster.

For Data Protection What You Can Do

Ke99 ensures that every one of your privacy rights is easy to exercise.

Right to Access Your Data
You can request to know what information ke99 holds about you at any time. Contact support and a copy of your data will be sent to you.
Right to Rectification
If any of your information is incorrect, you can request a correction. ke99 will act on it promptly.
Right to Erasure
In certain circumstances, you can request that your data be deleted, provided there are no legal obligations requiring its retention.
Right to Restrict Processing
You can request that ke99 restrict processing your data for specific purposes, and ke99 will honor that request.
Data Portability
You can request your data in a standard format (JSON/CSV) and transfer it to another service.
Right to Object
You can object to your data being used for marketing or profiling — ke99 will respect that choice.

Your privacy is protected — now let's get started ke99Join

You've reviewed ke99's privacy policy — your information is completely secure. Go ahead and register to enjoy Bangladesh's most trusted betting platform.

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